輔引學、協和輔引師、認證輔引師資格課程
Facilitation, Facilitator, Associate Facilitator, Certified Facilitator Training

The Excel Centre
Keith To's Program

We do not train, we develop!
We do not help you, we help you to help more others helping themselves!


Associate Facilitator Designation Program 2019
第七屆 協和輔引師證書課程

每三年 只舉辦一次

The First Systematic Facilitation Training Program in Hong Kong

Facilitation | Facilitator | Training | Program | Hong Kong


 課程中文資訊


Once again, I am bringing you an useful and exciting designation to add to your competence - the Associate Facilitator Designation.

You can gain the Associate Facilitator Designation (協和輔引師) without leaving Hong Kong, or Asia. The first & only one in Asia!

Facilitation is the art and techniques of making things & processes easier and faster. You will be trained to facilitate major and minor processes in any organization. At the same time, you will also understand how to do it in an one-to-one manner with any person.

This is a co-operative program with the FacilitatorU, a well-known school of facilitation training in the U.S. that trains you to become a facilitator. You are going to learn all the skills needed to facilitate ideas generation, conflict resolution, decision making and various kinds of meetings & activities in organizations.

Upon graduation, you can then move to Step 2, the final step of your Certification Process to earn yourself the even higher level Certified Facilitator Designation.

Program conducted in Chinese Cantonese. 課程將以中文粵語講授.


輔引學參考資料－12 Principles of Process Facilitation



You are going to learn:

You are going to learn a total of 120 different kinds of Facilitation Skills & Concepts.

1. The Process Facilitation Process 流程輔引流程: You have a map to follow through during any facilitation session and you will never be not knowing what to do next! This is an systematic flow chart of facilitation. You know everything needed to be a good facilitator.

Facilitation | Facilitator | Training | Program | Course | Hong Kong


2. The Facilitation Basics 輔引基礎:

  • What is Facilitation?
  • What does a Facilitator do?
  • What does a Facilitator Believe?
  • What kinds of jobs does a Facilitator handle?
  • Process & Content
  • Neutrality vs Assertiveness
  • Best Practices of a Facilitator
  • Process Facilitation vs Developmental Facilitation
  • Facilitation Competencies Matrix
  • Differences between Coaching & Facilitation


3. Principle 1 of Facilitation: Preparation – Creating Base of Successful Facilitation
輔引學第一原理：準備 – 確立成功輔引基礎

  • Charting New Team
  • Planning Meetings
  • Meeting Agenda
  • Meeting Room Design
  • Meeting Space Management
  • Contracting Clients
  • Diagnosing Problem/Situation
  • Group Assessment
  • Group Boundary
  • Logistics Arrangement

4. Principle 2 of Facilitation: Opening – A Good Start is a Good Facilitation Session
輔引學第二原理：啟動 – 好的開始等於好的輔引
  • Contracting Participants
  • Building Trust
  • Establish Ground Rules
  • Introducing Yourself
  • Clarifying Roles
  • Review Agenda
  • Break the Ice
  • Clarifying the Topics
  • Opening First Session
  • Opening Subsequent Sessions

5. Principle 3 of Facilitation: Questioning – Good Question Invokes Great Thinking
輔引學第三原理：發問 – 發問引發思維
  • Probing Question
  • Naive Question
  • Meta-process Question
  • Rhetorical Question
  • Fact-Finding Question
  • Feeling-Finding Question
  • Desire-Finding Question
  • Indirect Question
  • Facilitative Questioning Do’s & Don’t’s
  • Paraphrasing

6. Principle 4 of Facilitation: Generating Ideas – More Points of View, More Ideas, More Points of View
輔引學第四原理：意念 – 越多觀點、越多意念、越多觀點
  • Brainstorming
  • Brainstorming – Assumptions
  • Segmented Brainstorming
  • Anonymous Alternative Generation
  • Be Someone Else
  • Idea Party
  • Guided Imagery
  • Visioning
  • Sequential Questioning
  • Gap Analysis

7. Principle 5 of Facilitation: Recording – Out of Sight, Out of Mind!
輔引學第五原理：記錄 – 看得見，忘不了
  • Keyword Writing
  • Complete Phrasing
  • Talk & Write Simultaneously
  • Moving Around
  • Posting Flipcharts
  • Ownership of Flipcharts - Facilitator or Participants?
  • Markerology
  • Advanced Tearing
  • Correction
  • Basic Graphics for Facilitators

8. Principle 6 of Facilitation: Full Participation – More Participation, More Ideas!
輔引學第六原理：參與 – 越多參與、越多意念
  • Create Buy-In
  • Eye Contact
  • Using Fun in Facilitation
  • Participation of Leaders
  • Facilitating Participants to Prepare
  • Seek Organizational Support
  • Issues & Answers
  • Pass the Envelop
  • Talk Around
  • Peer & Self Review

9. Principle 7 of Facilitation: Energizing the Session
輔引學第七原理：激發 – 能量啟動團隊
  • Breaks
  • Learning & Calling Names
  • Energy Check
  • Energetic Pace
  • Resetting After Breaks
  • Recharging Activities
  • Brainteasers
  • Involving & Moving People
  • Using Music
  • Facilitator as Energizer

10. Principle 8 of Facilitation: Conflicts Resolution – Conflicts are Good!
輔引學第八原理：矛盾 – 矛盾是好的！
  • Pinpointing Conflicts
  • Benefits of Conflicts
  • Position vs Interest
  • “And”
  • Surfacing Values Difference
  • Seek First to Understand
  • Debate vs Argument
  • Facilitating Venting of Emotions
  • Resolving Issues
  • Identify Options for Handling Conflicts

11. Principle 9 of Facilitation: Decision Making – Bigger the Group, Less Decisive They are!
輔引學第九原理：決策 – 越大團體、越難決定
  • Absolute Consensus Decision
  • Consultative Decision
  • Consultative Consensus Decision
  • Modified Consensus Decision
  • Spontaneous Agreement
  • One Person Decision
  • Compromise
  • Decision Grid Analysis
  • Random Discussion
  • Check Assumptions

12. Principle 10 of Facilitation: Closing – Closing is a new Beginning!
輔引學第十原理：完結 – 完結是另一個新的開始
  • Review Purposes
  • Partial Close
  • Participants Evaluation
  • Time Extension
  • Review Activities
  • Closing Ongoing Sessions
  • Closing Last Session
  • Debriefing with Planning Team
  • Document Session Results
  • Self Evaluation of Facilitators

13. Self Mastery of Facilitators 自我掌控
  • Be Real
  • See the Façade
  • Be Here Now
  • The Process is Yours, the Products is Theirs
  • Emotional Mastery
  • Take Care of Yourself
  • Celebrate Progress & Success
  • Unstuck Yourself
  • Why are You a Facilitator?
  • Operating from Centre


Assessment: To ensure high quality of the Associate Facilitator Designation, one needs to go through both the written and practical assessments upon graduation. A very short project is also required as part of the assessment.

Dates: Jul 16, 30, Aug 13, 27, Sep 3, Oct 15, 29, 31 2019 (24 hours of training)

Time: 7:00pm - 10:00pm

 Venue & Organizer: St. James Settlement, Wanchai

Registration & Enquiry: 2117-5880  St. James Settlement

Enquiry for Program Content: Email Us

Course Fee: HK$5,200 + Certification Fee US$120 (HK$960)


  


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Facilitation / Facilitator Training Programs / Courses offered by the Excel Centre & Dr. Keith To / 陶兆輝 in Hong Kong:

Facilitation | Personal Development | Business Development | Creativity | 輔引學| 個人發展 | 商業發展 | 創意 | Associate Facilitator | Certifed Facilitator | 輔引師 | 協和輔引師 | 認證輔引師

 


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